Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

BSBMGT801 Mapping and Delivery Guide
Direct the development of a knowledge management strategy for a business

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency BSBMGT801 - Direct the development of a knowledge management strategy for a business
Description
Employability Skills
Learning Outcomes and Application This unit describes the performance outcomes, skills and knowledge required to develop a knowledge management strategy as a key business enabler.It applies to senior managers, including strategic business analysts and executive managers, who use cognitive and creative skills to review, critically analyse, consolidate and synthesise knowledge, to generate ideas, and provide solutions to complex problems. They use communication skills to demonstrate their understanding of theoretical concepts and to transfer knowledge and ideas to others.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Analyse existing knowledge management systems
  • Evaluate existing arrangements for the capture and use of business knowledge from internal and external sources
  • Differentiate between knowledge management and information management systems within the organisation
  • Ensure the effectiveness of existing procedures and systems is evaluated in terms of meeting the needs of clients, organisational aims, objectives and standards
  • 1.4 Identify the need for improvements in the organisation's strategic use of knowledge
       
Element: Evaluate knowledge management options
  • Investigate barriers to capturing knowledge within the organisation
  • Review evaluations and recommendations regarding knowledge management software with respect to its usefulness and likeliness to benefit the organisation
  • Review investigations into incentives and reward systems to support knowledge management
  • Ensure that the required processes for maintaining an integrated knowledge management system are considered
  • Facilitate development of a business case to determine the viability of selected options and recommend a way forward for the organisation
       
Element: Develop a knowledge-management strategy
  • Develop the knowledge management business strategy in consultation with senior staff for the capture and use of organisational knowledge
  • Ensure that business processes are designed to support knowledge management according to organisational needs and budget
  • Ensure that technology requirements for implementation of the strategy are costed and included in the organisational budget cycle
  • Ensure that the processes for the periodic review of knowledge management metrics within the business are in place to maintain ongoing effectiveness and continuous improvement
  • Ensure that the knowledge management strategy meets organisational requirements identified in its overall business plan and business strategy
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Analyse existing knowledge management systems

1.1 Evaluate existing arrangements for the capture and use of business knowledge from internal and external sources

1.2 Differentiate between knowledge management and information management systems within the organisation

1.3 Ensure the effectiveness of existing procedures and systems is evaluated in terms of meeting the needs of clients, organisational aims, objectives and standards

1.4 Identify the need for improvements in the organisation's strategic use of knowledge

2. Evaluate knowledge management options

2.1 Investigate barriers to capturing knowledge within the organisation

2.2 Review evaluations and recommendations regarding knowledge management software with respect to its usefulness and likeliness to benefit the organisation

2.3 Review investigations into incentives and reward systems to support knowledge management

2.4 Ensure that the required processes for maintaining an integrated knowledge management system are considered

2.5 Facilitate development of a business case to determine the viability of selected options and recommend a way forward for the organisation

3. Develop a knowledge-management strategy

3.1 Develop the knowledge management business strategy in consultation with senior staff for the capture and use of organisational knowledge

3.2 Ensure that business processes are designed to support knowledge management according to organisational needs and budget

3.3 Ensure that technology requirements for implementation of the strategy are costed and included in the organisational budget cycle

3.4 Ensure that the processes for the periodic review of knowledge management metrics within the business are in place to maintain ongoing effectiveness and continuous improvement

3.5 Ensure that the knowledge management strategy meets organisational requirements identified in its overall business plan and business strategy

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Analyse existing knowledge management systems

1.1 Evaluate existing arrangements for the capture and use of business knowledge from internal and external sources

1.2 Differentiate between knowledge management and information management systems within the organisation

1.3 Ensure the effectiveness of existing procedures and systems is evaluated in terms of meeting the needs of clients, organisational aims, objectives and standards

1.4 Identify the need for improvements in the organisation's strategic use of knowledge

2. Evaluate knowledge management options

2.1 Investigate barriers to capturing knowledge within the organisation

2.2 Review evaluations and recommendations regarding knowledge management software with respect to its usefulness and likeliness to benefit the organisation

2.3 Review investigations into incentives and reward systems to support knowledge management

2.4 Ensure that the required processes for maintaining an integrated knowledge management system are considered

2.5 Facilitate development of a business case to determine the viability of selected options and recommend a way forward for the organisation

3. Develop a knowledge-management strategy

3.1 Develop the knowledge management business strategy in consultation with senior staff for the capture and use of organisational knowledge

3.2 Ensure that business processes are designed to support knowledge management according to organisational needs and budget

3.3 Ensure that technology requirements for implementation of the strategy are costed and included in the organisational budget cycle

3.4 Ensure that the processes for the periodic review of knowledge management metrics within the business are in place to maintain ongoing effectiveness and continuous improvement

3.5 Ensure that the knowledge management strategy meets organisational requirements identified in its overall business plan and business strategy

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Evaluate existing arrangements for the capture and use of business knowledge from internal and external sources 
Differentiate between knowledge management and information management systems within the organisation 
Ensure the effectiveness of existing procedures and systems is evaluated in terms of meeting the needs of clients, organisational aims, objectives and standards 
1.4 Identify the need for improvements in the organisation's strategic use of knowledge 
Investigate barriers to capturing knowledge within the organisation 
Review evaluations and recommendations regarding knowledge management software with respect to its usefulness and likeliness to benefit the organisation 
Review investigations into incentives and reward systems to support knowledge management 
Ensure that the required processes for maintaining an integrated knowledge management system are considered 
Facilitate development of a business case to determine the viability of selected options and recommend a way forward for the organisation 
Develop the knowledge management business strategy in consultation with senior staff for the capture and use of organisational knowledge 
Ensure that business processes are designed to support knowledge management according to organisational needs and budget 
Ensure that technology requirements for implementation of the strategy are costed and included in the organisational budget cycle 
Ensure that the processes for the periodic review of knowledge management metrics within the business are in place to maintain ongoing effectiveness and continuous improvement 
Ensure that the knowledge management strategy meets organisational requirements identified in its overall business plan and business strategy 

Forms

Assessment Cover Sheet

BSBMGT801 - Direct the development of a knowledge management strategy for a business
Assessment task 1: [title]

Student name:

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I declare that the assessment tasks submitted for this unit are my own work.

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Result: Competent Not yet competent

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Assessment Record Sheet

BSBMGT801 - Direct the development of a knowledge management strategy for a business

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

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